Experience Krakow


Frequently asked questions:

  • Are all your guides licensed to provide tour guiding services?

    Yes, of course. Every guide has all necessary certificates and qualifications to operate as a licensed tour guide in Krakow, including museums i.e. the Schindler’s Factory museum, the Wawel Royal Castle, Main Market Square Underground museum etc.  We are also guides and we really know whom we can recommend, not only in Krakow, but also in other places.

  • Can I cancel the tour?

    You can cancel a private tour or guiding services up to 7 days prior to the tour and receive the full refund. There is no refund if you cancel later than this.


  • What currency is used in Poland? Can I pay in EUR or USD?

    The currency in Poland is Polish Zloty (PLN). It is possible to pay in Euros in some of the bigger shops and malls. US Dollars are not accepted.